We offer you a one year guarantee on our products. This guarantee excludes both our indoor and outdoor clearance range.

Your guarantee covers you against faults for structural damage to the item, however it does not include the glass supplied with sets. The guarantee is valid for one year from the date of delivery to the original customer only, proof of purchase is required.

Claiming on your guarantee

If you need to make a claim, please email to info@sofiaqueen.com with specific details about the issue.

When claiming:

Your guarantee won’t cover: